Returns & Exchanges
At DivvyUp, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your order isn't a perfect fit, we are committed to making it right through a quick exchange or a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
Receive Refund or Exchange
After our warehouse team inspects the returned items, your refund will be processed to your original payment method or your replacement will be shipped out within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing